Faq

  • 1. How long can we get a reply after we send you the inquiry?

    We will reply to you within 12 hours after receiving the inquiry within working days.

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  • 2.Are you a direct manufacturer or a trading company?

    We have two manufacturing factories located in Hangzhou,China and Johor,Malaysia.

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  • 3. Can you make customized products?

    Yes,we can design and produce accroding to your drawings or samples.

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  • 4. What is the production capacity of your company?

    We have the annual production capacity up to 800MW,and we are continously updating new production lines and equipments.

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  • 5. How many employees are there in your company, including technical personnel?

    We have more than 320 employees, including more than 50 professional and technical personnel and more than 10 engineers.

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  • 6. What is the term of payment?

    When quoting, we will confirm with you the way of transaction, FOB, CIF, CNF or other ways. In mass production, we usually pay 30% in advance and the balance before delivery. Most of our payment terms are T / T, of course, L / C is also acceptable.

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  • 7. How to deliver goods to customers?

    Usually we ship goods by sea, our Hangzhou factory is near from Ningbo or Shanghai port,and our Malaysia factory is also near the seaport. Of course, if the customer's goods are urgent, we can also air transport them. Xiaoshan Airport is very close to us,only 10km.

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  • 8. Where are your goods mainly exported?

    Our products are mainly exported to the United States, Brazil, South Africa, Spain, Italy, Chile, Sweden , Netherlands and other dozens of countries.

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Thank you

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